ADMINISTRATIVE PROCESS: CONCEPT, IMPORTANCE, STAGES, EXAMPLES - DUDAS - 2025

The administrative process is the management, planning and analysis procedure carried out in order to achieve all the objectives of an organization. It is a way of seeing and then controlling the processes that are present in a company, seeking to formalize and establish better ways of doing work.

That is, it refers to the alignment of the different processes with the strategic objectives of a business, the establishment of measurement systems for these processes, and the training and organization of managers to manage the processes effectively.

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Therefore, the administrative process involves how the processes of a business are studied, identified, changed and monitored to ensure that they run smoothly and can be improved over time.

It is an effective methodology to ensure that processes are efficient and effective, as this will result in a better and more profitable organization. In fact, it means a series of activities or operations that are carried out to achieve a specific objective. It is a systematic way of doing things.

For example, in a factory there is a production process. Similarly, in the administrative process, resources and human efforts are used in an orderly manner to achieve specific objectives. This process suggests the roles that managers should perform.

Administrative process concept

The administrative process can be defined as the organization and coordination of the activities of a company to achieve the established objectives. It is incorporated as a factor of production, along with materials, machines and money.

It implies the participation and connection of the functions of policy generation, planning, organization, direction and control of resources to achieve the objectives of those policies.

In today's competitive and complex business world this concept has gained special importance. Thus, efficient management of this process is absolutely essential for the survival of a business unit.

General business management

The administrative process is widely used in any business or entity. It is the element that gives life to business. A business unit is expected to be managed efficiently. This is precisely what is done in management.

It is essential for conducting business in an orderly manner. It is a vital function related to all aspects of a company's work.

The concept of administrative process is general, covering all aspects of the business. In other words, it is a dynamic process that seeks to make the best use of the various available resources in order to achieve well-defined objectives.

Resources are people, materials, money, machines, methods, and markets. The result appears in the form of goal achievement. It is the final effect of the management of inputs, available through an efficient administrative process.

characteristics

Improvement

The administrative process should not be a one-time exercise. It should involve a continuous evaluation of the processes and include actions to improve their total flow. All this entails a continuous cycle of evaluation and improvement of the organization.

Existing processes are changed

Instead of erecting absolutely new or "perfect" processes, existing processes should be improved to avoid spoiling any gains made.

Continuous process

It is a continuous process and is executed by different managers who work at different levels. It is a different process, where managers plan, organize, direct, coordinate and control human efforts to achieve well-defined objectives.

Importance of the administrative process What is it for?

Direction, coordination and control

Many people work together in business and need proper guidance to increase their efficiency. If they are not guided, people will work according to their wishes and an orderly work of the company will not be possible.

Therefore, the administrative process is necessary to plan business activities, guide employees in the right direction and finally to coordinate their efforts to achieve the most favorable results.

Orderly achievement of business objectives

An efficient administrative process is needed to achieve business objectives in an orderly and prompt manner.

Optimal use of resources

It facilitates the optimal use of available human and physical resources, which leads to the progress and prosperity of a company. Even waste of all kinds is eliminated or minimized.

Competitive strength

Competitive strength develops. This allows the company to develop and expand its assets and profits.

Employee motivation

So that they have more interest and initiative in the assigned work and to help increase the productivity and profitability of the company.

Also to coordinate their efforts in order to quickly achieve business objectives, developing the spirit of teamwork.

Effective management

Society obtains the benefits in terms of industrial development, justice for different social groups, consumer satisfaction and well-being.

Ensures effective use of managers

The effective use of managers ensures that the benefits of their experience, skills and maturity are available to the company.

Ensures trouble-free operation

It guarantees an orderly and continuous operation of a company for a long period. It also increases the efficiency, productivity and profitability of a company.

Build a strong organization

It guarantees the development of a solid organization, which can face any situation, favorable or unfavorable, with ease and confidence.

Stages of the administrative process

Planning

It involves determining a course of action to achieve the desired results or objectives. All other management functions are related and dependent on this stage.

It acts as a tool to solve problems. It helps to visualize future problems and keeps management focused on possible solutions.

Organization

It means gathering resources and using them appropriately to achieve goals. It is both a process and a structure.

Represents establishing the ways and means to execute a business plan. In addition, it provides an adequate administrative structure, facilitating the execution of the plan.

It involves different aspects, such as departmentalization, the scope of control, the delegation of authority, the establishment of the boss-subordinate relationship and the provision of mechanisms to coordinate the various activities of the business.

Address

This stage is quite complete, as it involves directing and raising the morale of subordinates. It also involves communicating, leading, and motivating.

It seeks to guide and instruct people to do the job in the right way. Leading is the responsibility of managers at all levels.

A clear plan and a strong organization set the stage, but a manager is required to lead his staff to achieve the goals.

Coordination

Integrating the activities of different departments is essential for the orderly operation of an organization.

The manager must coordinate the work for which he is responsible. It is the essence of management and provides clear direction to the activities of individuals.

It also avoids waste and drift, providing unity of action in the organization.

Control

It is necessary to avoid wrong actions in individuals. Control involves three general aspects:

- Establish performance standards.

- Measure the work in progress and interpret the results achieved.

- Take corrective action, if necessary.

Business plans don't automatically deliver positive results. Managers must exercise effective control to achieve the success of the business plan. Control is an ongoing activity of a supervisory nature.

Examples of stages

- In a company

Companies have objectives to meet and goals to achieve. It could be the delivery of products to end users, or the provision of services to ensure customer satisfaction.

It could be the transformation of raw materials into pieces, which are later assembled to create a final product. It can also be the proper record of all financial transactions of the company.

Achieving these goals requires performing a series of tasks and activities. This set of activities or tasks, logically related and following a logical flow, are called administrative processes.

The day-to-day operations of companies, regardless of their nature, structure and even the industry to which they belong, are basically made up of administrative processes.

Manufacturing as such is considered an administrative process, but it is very broad when you also consider how it includes other administrative processes, such as product assembly and quality assurance.

Finance is just as broad and involves minor but vital processes like billing and budgeting.

- In nursing

The administrative process is very hectic, involving multiple work roles and the collaboration of several work teams.

Planning

Meetings should be held with physicians to help establish nursing policies, create safety measures, and carry out training programs for staff.

Organization

Having diverse teams makes work easier and also saves a lot of time. Teams can be support staff, nurses, doctors, the emergency room, etc.

The collaborative efforts of these teams affect the proper functioning of the entire infirmary.

Address

Staff members need to be encouraged to make positive changes in nursing. Encouragement can be given in the form of rewards, incentives, or even a verbal assessment.

Coordination

You must take care of the proper functioning of the hospital and also ensure that all inquiries are answered.

It is a job where multitasking is a requirement. It is important that there is an employee commitment.

Control

The administrative process ensures that the heads of each department present their reports periodically.

This helps maintain budgets, discuss mistakes made to patients, and take action against those mistakes.

- In right

Law firms have very clear procedures. These procedures include the workflows of the services offered, as well as a methodology to review them periodically, in order to find opportunities for improvement.

With established administrative processes, proper management, and an open mind to automation, the practice of law can be efficiently executed.

From customer documents to internal and accounting processes, it is vital to have some kind of system in place to manage documentation.

A good system will be secure, up-to-date, easy to navigate, and highly accessible. Employees must be able to access everything related to their work, no matter where or when they need it.

It is best to create a process that verifies the accuracy of completed documents or ensures that employees have all necessary documentation before appearing in court.

Enforce policies

It is important to ensure that employees adhere to established policies. Having a consistent approach to everything is vital to present a united front both internally and externally.

- In education

It refers to determining academic objectives, organizing efforts, internal and external policies, as well as the creation and application of adequate regulations for students and teaching, technical and administrative staff.

This in order to establish the educational conditions to develop efficient management, as well as an appropriate teaching-learning process. To achieve this end, the following activities are required:

- Check that the teaching-learning process is developed by coupling practice with theory, and also considering the environment where the school is located and the student resides.

- Evaluate the implementation of procedures and methods that make it possible to achieve the objectives.

- Take the most convenient strategies in order to optimize the use of the study programs for each grade.

- Establish procedures to evaluate the work of teachers and students.

Organization

Those who constitute the educational community must know their attributions and functions, in addition to acting in accordance with them.

Work schedules and commissions must be assigned so that each of the staff members of the administrative unit carry out their stipulated functions.

- In marketing / marketing

Conduct market research

If a product is new, the company is likely not aware of the future prospects of the product.

Nor will you know what product the market needs, what will be the expected increase in turnover of the new product, etc. These questions are answered by market research.

Develop strategy

Segmentation, targeting and positioning are part of the marketing strategy. However, they are also involved in deciding the marketing structure and getting the positioning strategy right.

Make marketing plan

A plan is drawn up to analyze where the company is and also where it wants to go in a given period of time.

The seller must be able to consult the plan at any time to analyze whether he is on the right track or not.

Control

Once a product is on the market, customers can give more ideas to improve it.

These ideas are considered by the marketing department, conducting market research to find the validity of the ideas.

References

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