10 EXAMPLES OF ICT IN THE WORKPLACE - TECHNOLOGY - 2025

ICT or information and communication technologies are a set of concepts, ideas, services and computer equipment that are used to store, process and transmit information through digital media and devices.

ICT is usually understood as the group formed by the teams capable of carrying out complex tasks through a simple interface (such as computers, mobile phones or fingerprint readers) and the services necessary for their operation, such as internet, wireless signals (bluetooth, infrared, microwave) and the software in charge of executing the operations.

In the workplace and business, ICTs have reached a remarkably high point of importance.

Thanks to these technologies, human life has developed more successfully, giving access to a better quality of life.

However, there are certain criticisms regarding this issue. Sometimes work activities of almost any kind are dependent on ICT, either through the use of the internet or computer equipment.

1- Communication

Communication of multiple types, oral, written or visual, is perhaps the factor that has most modified the way in which offices operate today.

This fact has streamlined the exchange of information and allows a company to offer services anywhere in the world.

2- Online trading

Online sales services like Amazon or eBay have changed the way people shop.

It has also given rise to the offer of digital services such as video on demand, music and movies.

3- Inventory systems

ICTs allow (through computer programs) to have information regarding the inventory of products almost instantaneously.

4- Electronic banking

Financial services through the internet or text messaging allow companies to keep customers informed at all times and from anywhere with network coverage.

5- Accounting

The management of accounting, taxes and utilities is faster thanks to computers, capable of processing large amounts of data in a short time.

6- Technical support

Many consumer goods and services require technical support, which can be done remotely to save time and costs.

Remote desktops, reboots or instructions can be provided to clients anywhere.

7- Information search

In the case of communication media, access to huge amounts of information thanks to the use of digital equipment and the internet has revolutionized the world of news, which is available on the web more quickly, and in most cases free way.

8- Databases

As in the case of inventories, a database provides access to information regarding a group of people, objects or goods quickly and easily.

The databases are present in practically any commercial activity where the sale of goods and services is involved.

9- Design

The production of photographs, films, animations and other advertising elements has come a long way thanks to the improvement of equipment (cameras, digitizing tablets) and software, such as image and video editors.

10- Networks

Internet as a work environment is essential in the case of many offices, used for access to tools and applications, information exchange (with suppliers and customers) and cloud storage.

References

1. How ICT has Affected Working Styles (August 3, 2009). Retrieved on November 12, 2017, from Yapaca.
2. Margaret Rouse (March 2017). Retrieved on November 12, 2017, from Tech Target.
3. The Role of ICT in Office Work Breaks (May 16, 2017). Retrieved on November 12, 2017, from Research Gate.
4. What is ict and why is it important in today's world? (2016, March 2). Retrieved on November 12, 2017, from Tech Project.
5. Jim Riley (nd). What is ICT? Retrieved on November 12, 2017, from Tutor 2U.